About Us

MSW was developed in 2006 to offer professional, sensibly valued websites with pertinent content to primary care providers in the UK. We have worked on many large-scale NHS IT projects over the last fifteen years and have the experience in the health sector that is necessary to appreciate fully the needs of health care professionals.

Now the largest supplier of websites and intranets to the Primary Care market, we are the most successful provider for GP online services in the UK. Our systems deliver the very latest information and interactive services to more than ten million NHS patients, so you know that we have the expertise and the commitment to help you.

Based in Leeds, our team is enthusiastic about providing the best experience for patients and web site users whatever device they use. They work to provide the most cost effective and easy to update websites for busy GP Practices.

Case Studies

What you thought of the transfer and communication throughout?

My surgery have been great throughout the entire process, from calling to offer the change in platform, great explanation of the differences between the old and new, and the fact that we were able to schedule a demonstration call in was really helpful as it clearly showed these differences and the benefits it could bring to the surgery website. Karl and everyone I have dealt with at MSW have always been easy to talk to,  extremely helpful and answered any queries in a timely matter throughout, nothing was too much trouble.

How would you compare your new site to the old one, and what the key benefits and improvements you’ve noticed?

Ease of use is the main improvement when comparing the old site to the new one, we find it much easier to navigate, and the help section has been a great source of information if we do come across something we are not sure about. From a patient perspective the feedback has been good, the website is more visually appealing and easier to navigate.

What your overall feedback of MSW as a service provider is?

I would definitely recommend MSW as a service provider, everyone within the team has been extremely helpful. The transition process was timely and smooth, and communication  has been consistent and supportive.

Tanya Claridge

Clinical Manager

George Clare Surgery

View More Case Studies

Customer feedback

We regularly receive positive feedback from new patients who tells us that our website played a major part in their decision to join our practice

I am very happy with everything that My Surgery Website do. I cannot fault anything, and I am a very grumpy, critical person!

Brilliant. You take all the worry out of providing a very easy to use, up to date website. Your support team are wonderful, nothing is too much trouble.

Our website is absolutely brilliant - took a tremendous amount of work and hassle out of changing from a very outdated website. I would highly recommend you to other GP Practice Managers.

We regularly receive positive feedback from new patients who tells us that our website played a major part in their decision to join our practice

Website is great! Easy to use. I had to ask for support for the first time yesterday and the service received was excellent - Thank you!

I have had lots of positive comments from patients and other practice managers on our website. I am delighted with the service and support which is excellent.